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Festival Place are refurbishing their car park, you can still access Crown Heights from the car park but you may need to give yourself more time to walk through level B1.  More info can be found at

PARKING UPDATE: From 7th March for 2 weeks it will not be possible to access the surgery via Level B1. Please use the access via the the Bus Station stairwell or lift.

Repeat Prescriptions

Please ensure you order your prescription in good time. Please read our Repeat Prescriptions fact sheet by clicking here.

We regret we cannot accept routine requests for prescriptions by telephone at Crown Heights Medical Centre.

Applying for an on-line account

To apply for your new account you will need to visit either Crown Heights Medical Centre or Crown Heights Lychpit Surgery in person and collect your initial registration details.

We can then raise a letter of authorisation which contains your inital setup details and post it to you.  UNFORTUNATELY WE CANNOT EMAIL THIS INFORMATION TO YOU.

Accessing the Online Repeat Prescribing system

Please follow this link  

Alternatively you can email your request to Please make sure that you include your full name and date of birth. Please use the name of the medication as shown on your previous prescriptions.  This email address is for repeat prescription requests ONLY.

For general (NON URGENT) enquiries please contact 


Three working days notice is required i.e.


Monday before 12:00Thursday after 4:00 p.m
Tuesday before 12:00 Friday after 4:00 p.m
Wednesday before 12:00Monday after 4:00 p.m
Thursday before 12:00Tuesday after 4:00 p.m
Friday before 12:00Wednesday after 4:00 p.m


After 12:00 p.m allow an extra day 





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